Refund Policy

We understand that circumstances may arise that require a registrant to request a refund for a course enrollment. This refund policy outlines the terms and conditions for obtaining a refund as a registrant of a course offered by Speaker Comfort and Confidence. 

 

  1. Refund Eligibility:

1.1 You may be eligible for a refund if you meet the following criteria:

a. Cancellation Request: You must submit a refund request in writing to the designated contact or email address provided by Speaker Comfort and Confidence. The request should include your full name, course details, and the reason for cancellation. 

b. Timely Request: Refund requests must be submitted before the beginning of the course.

 

2. Refund Processing:

2.1 Once your refund request is received, Speaker Comfort and Confidence will review and process it as soon as possible.

2.2 Refunds will be processed within a reasonable timeframe, typically within 15 days from the date of the approved refund request.

2.3 Refunds will be issued to the original payment method used during enrollment, unless otherwise agreed upon.

 

  1. Refund Amount:

3.1 The refund amount will depend on the timing of the refund request:

a. Full Refund: If the refund request is received 30+ days before the course begins, you may be eligible for a full refund of the course fee.
b. Partial Refund: A prorated refund may be issued if the request is made less than 30 days before the course begins.
c. No Refund: If the refund request is received after the course has begun there will likely be no full or partial-refund of the course fee.

 

 4. Non-Refundable Fees:

4.1 Certain fees associated with the course, such as administrative fees, materials fees, or non-refundable deposits, may be non-refundable. These non-refundable fees will be clearly stated during the enrollment process.

 

  1. Transfer or Credit Options:

5.1 In some cases, Speaker Comfort and Confidence may offer the option to transfer your enrollment to a future offering of the same course or provide credit towards another course. Such options are subject to availability and any applicable fees.

 

  1. Contact Information:

6.1 If you have any questions or need further assistance regarding the refund policy for course registrants, please contact Speaker Comfort and Confidence at the designated contact or email address provided.

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